Frequently Asked Questions


Simple!

1) Click on PLACE ORDER/CREATE ACCOUNT (located at the top of this page)

then:

2) Type in your EMAIL ADDRESS

3) Type in a PASSWORD (we suggest typing in "lower case" as it is case sensitive)

4) Fill-in your address information

then:

Click on CREATE AN ACCOUNT........you are finished and ready to purchase!!

PROBLEMS WITH CREATING AN ACCOUNT?  Please email us at sales@bagsrep.com or call us at 213-221-3880 for assistance.

We are here to help!!

 

 

 

 

CUSTOMER PAYS FOR SHIPPING

SIMPLY, WE CHARGE WHAT CARRIER CHARGES US PLUS $ 3.00 HANDLING FEE

NOTE: Once your order is completely packed, we input box weight, box size, and your shipping address into the shipper's system (example: UPS) to determine the cost. The cost is then added to your order total.

EXAMPLE: If UPS Ground charges us $ 20.00 for shipping...we will charge you a total of $ 23.00   ($ 20.00 + $ 3.00 = $ 23.00).  In this example, $ 23.00 would be added to your order total.

Shipping price is based on the following (4) factors:

                         a) Type of shipping service requested (example: ground, 2nd day, 3rd day, express)

                         b) Weight of each package being shipped

                         c) Size of each package being shipping (length x width x height)

                         d) Package destination address (we ship from California)

If at anytime, you feel you were incorrectly charged for shipping, please email us at: sales@bagsrep.com

We will gladly email you the box weights and sizes and review how your shipping price was determined.

NOTE:  Please also see "MINIMUM ORDER REQUIREMENTS" located in above FAQ list

Continental U.S - UPS GROUND

Hawaii, Alaska, Puerto Rico, Virgin Islands (US Territories) - U.S. Priority Mail (via the United States Postal Service)

Canada - UPS GROUND or U.S. PRIORITY MAIL INTERNATIONAL   (via the United States Postal Service)

All other countries - Typically UPS  (we recommend freight forwarding services when shipping anywhere other than the above)

IMPORTANT - FASTER SHIPPING REQUESTS

If you need your packages delivered faster (example: UPS 2-day, UPS 3-day, UPS Express, US MAIL EXPRESS etc.)  you must notify us in writing at sales@bagsrep.com or call us 213-221-3880.

Please do this before you place your order.

NOTE:  Please also see "MINIMUM ORDER REQUIREMENTS" located in above FAQ list

 

 

(ORDERS THAT FALL BELOW THE MINIMUM WILL BE CANCELLED)

Continental USA

$ 100.00 minimum plus shipping (UPS GROUND)

Hawaii, Alaska, Puerto Rico, Virgin Islands (US Territories)

$ 150.00 minimum plus shipping (US PRIORITY MAIL)

Canada

$ 200.00 (USD) minimum plus shipping (UPS GROUND or US PRIORITY MAIL..customer's choice).

Canadian customers also have to pay addtional fees for Canadian duties/brokerage. These fees are due upon delivery and must be handed to carrier before carrier will give you package(s).

We do not know what the brokerage/duties will be...please contact either UPS Canada or Canadian Postal Service for more information on their duties/brokerage fees.

ALL OTHER COUNTRIES (INTERNATIONAL) 

$ 500.00 (USD) minimum order plus shipping costs. 

We will only accept bank wire transfers, Western Union/Moneygram wire transfers for international orders (Canada excluded).  We will not accept credit cards or paypal.  Product will not leave our warehouse until funds are received. 

Canada

$ 200.00 (USD) minimum order plus shipping (UPS GROUND or US PRIORITY MAIL..customer's choice).

Canadian customers also have to pay addtional fees for Canadian duties/brokerage. These fees are due upon delivery and must be handed to carrier before carrier will give you package(s).

We do not know what the brokerage/duties will be...please contact either UPS Canada or Canadian Postal Service for more information on their duties/brokerage fees.

ALL OTHER COUNTRIES (INTERNATIONAL) 

$ 500.00 (USD) minimum order plus shipping costs. 

We will only accept bank wire transfers, Western Union/Moneygram wire transfers for international orders (Canada excluded).  We will not accept credit cards or paypal.  Product will not leave our warehouse until funds are received.

The above does not reflect orders to Canada.

Please see "CANADIAN ORDERS" in above FAQ list.

If you receive a damaged or defective item...please email us immediatedly at sales@bagsrep.com

We can be reached by phone at:  213-221-3880